Refund policy

The refund policy at Quynh Nhu Tourist Car is considered a way to help customers feel more secure to experience the service at  Quynh Nhu Tourist Car in Nha Trang . Ensuring benefits for customers  "All for customers" . The following is the refund and return policy from our company:

1. Reasons for accepting refunds and returns:

+ When we do not meet your requirements. In this regard, the Customer can unilaterally terminate the contract.

+ When we violate the rules in the contract that both parties have signed.

+ When the delivery has been completed but we do not launch the service for you on time without a valid reason.

2. Our Company's refund and return policy "No" applies in the following cases:

+ You violated the contract signed by both parties.

+ You automatically terminate the contract for any reason.

+ You do not pay for the services our Company has provided.

3. Processing and response time:

+ Customer's refund and return policy requirements must meet the conditions specified in sections 1 & 2.

+ Immediately after receiving feedback from the Customer, we will analyze and process it.

+ Feedback results will be sent via email, SMS, skype or direct phone call.

+ We will process and respond as soon as possible.

4. Refund method:

Please contact our staff directly to find the most suitable solution for refunds and returns.

+ For any questions, please send to  Email address: Quynhthynhatrang@gmail.comor  Hotline: (+84) 090 5678860 - (+84) 0914176750